Usein kysyttyä (EN)

FAQ

050 4644 958
You can reach us by phone at the following times:
Mon-Thurs 10.00 - 14.00

You can find us on post on Tuesdays at 16.00-19.00.

Please do not hesitate to contact us whether your inquiry is related to billing, memberships or anything else. We are here for you.

Email: hamina@powergym.fi

Where is Power Gym located?

Power Gym Hamina is located on Puistokatu 6,49400 Hamina and Power Gym Lady on Satamakatu 11, 49400 Hamina.

Can I visit the PG before becoming a member?

Visiting is possible when the staff is present. Power Gym at Puistokatu on Tues. from 16-19 and Power Lady at Satamakatu on Mon. 16-19.

Is there enough parking space?

Hamina has a market area with plenty of parking space. In front of Power Lady there is a parking lot with a limited space for cars, but from the Hamina market parking area it´s only a short walk to the gym.

When I join online, how soon can I come to the gym?

You can start your training IMMEDIATELY once you´ve become a  member. You will receive two separate emails right after joining. One of them contains a personal access code to access our gyms until the tag arrives. Remember that the code is personal.

If I buy a 10x card from the online store, will I be able to train immediately?

You can access our gyms as soon as your 10x card has arrived, in which case there will be no access code.

May I use cash or vouchers?

Memberships can be paid for electronically online or using a credit card or e-invoice. We do not accept cash payments.

Sports vouchers are successful from the second month of membership, we accept Smartum, e-passport and Tyky and Virike vouchers.
Exercise vouchers should be returned to the mailbox reserved for exercise vouchers inside the hall, which is located on the office wall.
Put the banknotes in an envelope with your own contact information and be sure to sign the banknotes!

You can use e-sports products by choosing Power Gym/Lady and entering the amount you want with us.
Send a receipt for the performance to hamina@powergym.fi

When paying with a sports voucher or similar service, the payment processing time is approx. 3 weeks, depending on the payment method.
Open invoices cannot be paid but will always be deducted from future payments.

 

Is there an age limit?

The minimum age is 15 years. Under 18 year old can join in with the permission of their guardian. And remember, everyone who works out at Power Gym needs to have their own personal membership card.

Can I take a break from my PG membership?

A break is only possible due to pregnancy, the military or a serious illness. For more information, email hamina@powergym.fi

What if I lose my membership card?

If this happens please contact hamina@powergym.fi immediately by e-mail . We will have to arrange a new card and you will be charged 15.90€ for this.

The membership card gives you access and also serves as a payment method for vending machines for drinks and snacks once you have made an e-invoice agreement.

Can I vivist with a friend?

You can check out our visiting times for Power Gym Hamina on Tuesdays from 16:00 to 19:00. And Power Lady on Mondays from 16-19. There is a staff on site to meet you and answer your questions.

Does PG have instructed group exercise classes?

Power Gym Lady and Power Gym Hamina have instructed group exercise classes. Our other gyms don´t have these services.

I am a new member of the gym, can I get training help?

 

We want to make it as easy as possible for you to start training with us, so we offer our customers a training program and equipment guidance free of charge. This way it´s easy for you to get started on your training quickly with good tips and equipment knowledge, while knowing that your training will be more efficient and safe.

Does PG have a sauna?

Power Gym Lady in Hamina has a sauna. Our other gyms don´t have a sauna.

How can I end my membership?

You can unsubscribe from our website by filling out a notice of resignation . Please note that according to our terms, our notice period is one full billing period (approx. 4 weeks).